The Dawg House
Just the essentials
Effective June 2026
At The Dawg House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
Used for good
Information We Collect
We may collect personal information when you:
- Complete a contact or booking form
- Make an enquiry
- Book one of our services
- Subscribe to updates or marketing communications
- Contact us via email, phone or social media
The information we collect may include:
- Your name
- Email address
- Phone number
- Address
- Your dog’s details (including breed, age, medical or behavioural information where relevant)
- Any additional information you choose to provide
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring websites
Or biscuits
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may collect anonymous information such as:
- Website traffic
- Popular pages
- Browser preferences
- Session information
You can choose to disable cookies through your browser settings, although some website features may not function correctly.
Or biscuits
Website Analytics
We use website analytics tools, including Google Analytics, to understand how visitors interact with our website.
Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Device type
- General location
- Browser information
This information is used solely to improve our website and customer experience. Google may process this information in accordance with its own Privacy Policy.
Or biscuits
Marketing Communications
If you choose to subscribe to our newsletter or marketing updates, we may send occasional emails about our services, promotions or news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Trusted partners, shared care
Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
- Online booking systems
- Payment providers
- Social media platforms
- Google Maps
- Google Analytics
These services operate under their own privacy policies, and we encourage you to review them separately.
Safe as pawsible
Keeping Your Information Safe
We take reasonable steps to protect your personal information from misuse, interference, unauthorised access, loss, or disclosure.
While we work hard to safeguard your information, no online transmission or electronic storage method can be guaranteed to be completely secure.
Need to make a change?
Accessing or Updating Your Information
If you would like to:
- Access the personal information we hold about you
- Correct inaccurate information
- Update your details
- Request deletion of your information where appropriate
please contact us using the details below.
Protecting every member of the pack
Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under the age of 16.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
We'll keep you in the loop
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services or legal obligations.
Any updates will be published on this page with a revised effective date.
We're all ears
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
The Dawg House
Phone: 0412 345 678
Email: hello@thedawghouse.com.au